QR Loyalty System
A digital QR loyalty system rewards repeat visits for restaurants, cafes, salons and other local businesses.
A QR loyalty system replaces a paper stamp card with a digital customer profile. The guest opens the card from a code, sees progress and the reward, while staff grant a visit or redeem the benefit under rules set by the business.
The problem it solves
Scanning is not the hard part; abuse control and a simple counter workflow are. Earning rules, staff roles, reward expiry and code reuse must be explicit, otherwise the program creates disputes instead of loyalty.
First-release scope
- Branded customer card with progress, reward details and a clear redemption state.
- Staff flow for granting visits and a separate flow for redeeming rewards.
- Owner controls for the threshold, copy and core program rules.
What we define before launch
Before launch we define what counts as a visit, who can grant progress, how long rewards remain valid and what happens after redemption. A shared multi-device system requires a backend, authentication and permission testing.
Live implementations
BeMyMatcha
BeMyMatcha combines a matcha brand website with mobile touchpoints for a QR loyalty system. The implementation presents the venue, atmosphere, location and the customer route to a digital card.
Bubbella
Bubbella is a Warsaw bubble tea implementation combining a product website with a digital QR loyalty card and the views needed by both customers and staff.